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Audio CAD, 3+ yrs, Gurgaon

Required Skills:  Office 365,EXCHANGE ADMIN
Location:  Gurgaon
Employment Type:  Contract
Experience:  3-5 yrs.
validThrough:  25-09-2017
Job Description: 

Extensive Hands-on, configuration, patching, troubleshooting and management experience of engineering a Microsoft Lync / Skype for Business UC technology service Front End, Back End, Edge, Director, Mediation, CMS, File Server, Office Web Apps and Reverse Proxy • Hands-on, configuration, troubleshooting and management experience of IM&P, A/V conferencing, web conferencing, desktop sharing, PPT sharing , O365 UM and SFBO• Configuration, troubleshooting and management experience of QOE, CQD(Call Quality Dashboard), Call analysis, Skype for Business Monitor & Reporting and UC Commander• Knowledge of core concepts AD, Group Policies, Certificates, federation, DNS, SQL, and Load balancing, • HA, Pool failover and disaster recover• Extensive Hands-on, configuration, troubleshooting and manage-ment experience of AudioCodes products (CCE, cloud 365, Audio-codes Mediant 1000 , SPS, SBA, MP124, SBC)• Configuration, troubleshooting and management of EMS ,SEM and Smart Tap• Configuration, troubleshooting and management of Polycom Provisioning Tool and Attendant Pro• Configuration, troubleshooting and management of AcmePacket (38xx)• Coordination with third party vendor• Day to day operation for incident, change management and problem management related to but not limited to Skype for Business and AudioCodes • Configuration, troubleshooting and management of of SIP and PSTN trunks• Analyse and isolate problems and issues while leading problem bridges while being available for 2rd level on call support when need-ed. • Powershell experience, specifically for automating administrative tasks• Polycom phones , SFB client troubleshooting • Desired On-Premise and Hybrid cloud connectivity experience of Of365 and Azure• Ability to work in a 24x7 Support environment • Able to generate options and recommend solutions which are logical reasonable and realistic.• Self-motivated with ability to work individually and collaboratively as part of a team• Able to challenge the status quo and to generate new ideas and creative approaches.• Convey technical concepts clearly and confidently to non-technical people


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