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Desktop Support Engineer

Required Skills:  Desktop support
Location:  Ahamdabad
Employment Type:  Contract
Experience:  1-5 yrs.
validThrough:  29-09-2017
Job Description: 

Skill- Desktop Engineer Experience:- 1+ years Location-Ahmadabad Install desktop OS, messaging client, applications, as per Customer’s software deployment policy, and add or remove accessories, peripherals and configure PCs n Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on need basis after approval from concerned CUSTOMER IT n Configure desktop and laptop as per the desktop/laptop standardisation policies of CUSTOMER n Configuration of printers, data card, scanners, digital signatures etc. n Configuration of internet settings and proxy settings n Configuration of mail clients and troubleshooting mail client related issues n Troubleshoot and resolve desktop / laptop OS issues n Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors n Troubleshooting printer / scanner related issues at users’ desktop/laptop and reporting hardware issues to vendors n Configure print queues for Servers / Users / Groups n Configure appropriate rights and permissions for accessing printers Configure the desktops using tools as defined in Schedule A Solution Baselines n Manage disk and folder sharing, and permission settings on desktops

 

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