Helpdesk - End User
4 - 5 yrs.
Help desk Engineer (End User) 1. Attend all the support tickets (Incident /Change) close them after completion 2. First level of esclation for it issues that are not in scope with Global Service Desk 3. BUilding computer with BAT customised Image 4 Setup and configuration of the Mobile and Handheld terminals 5. Upgrading Desktop/Laptop RAM 6. Deployment of Patches and Software Application on Desktops 7. Assisting Users on using hardwares 8. Assisting the Users on Software apps as L1
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New York-2, NY(1)
Dallas, TX | Austin | Austin, AR(1)
NEW YORK 1, NY | Oak Hill | Oak Hill, NY(1)
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