UCC Field Engineer
5 - 8 yrs.
The primary responsibility of the Network Field Engineer: To handle daily network assigned tasks. Perform Network equipment installation, cabling, configuration, and troubleshooting of network components. Deliver and perform professional services on-site or remote activities such as pre-deployment consultations, on-site surveys and on-site or remote assessments To act as a first point of escalation for network issues (Event handling and incident resolution) Support Network team for customer services delivery activities (when requested) Create, document, and implement procedures related to network physical topology, device configurations and deployments Collect and review network utilization report for capacity and planning purpose. Perform on-site network acceptance and high availability tests Provide emergency 24X7 on-call support, according to the business needs. Self-motivated to take ownership of projects without much supervision Steady and fast implementer Ability to time-slice between multiple network tasks As a result, members of the Operations group must have excellent troubleshooting skills as well as thorough knowledge of all MEEZA’s products, services, and Service Management processes.
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NEW YORK 1, NY | Oak Hill | Oak Hill, NY(1)
Cincinnati, OH | CLEVELAND | Cleveland, OH(1)
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